Phone : 15581

Email: info@almashreq-care.com

Digital Operation

IQ-Health

At Al Mashreq Medical Care, we have developed an integrated digital ecosystem designed to simplify healthcare management for corporate clients and their medical networks.

Through a suite of advanced platforms and smart applications, HR leaders and decision-makers can monitor employees' medical files, track approvals, review healthcare expenses, and access insightful reports in real time.

Our technology connects all key stakeholders — employers, insurance companies, and healthcare providers — through specialized digital modules that enhance transparency, accelerate medical approvals, and streamline claims management.

This technology-driven approach enables our clients to achieve better control over healthcare utilization, faster decision-making, and a more efficient management of employees' medical benefits.

IQ-Health Glass-Door

IQ-Health Glass-Door

The Glassdoor dashboard provides corporate decision makers with a clear, real-time view of their employees' healthcare activity and medical benefits utilization. Through an interactive dashboard, companies can monitor medical approvals, track healthcare expenses, and analyze service utilization with ease.

  • Real-time tracking of medical approvals and requests
  • Insights into healthcare utilization trends
  • Monitoring of medical expenses and key indicators
  • Access to clear reports that support better decision-making

Designed with simplicity and transparency in mind, Glassdoor empowers organizations with greater control and visibility over their employees' healthcare programs.

IQ-Health Mobile App

IQ-Health Mobile App.

The Al Mashreq Medical Care mobile application provides members with a seamless digital experience, allowing them to access and manage their healthcare services anytime, anywhere. Through the app, users can easily manage their medical information, track healthcare requests, and access medical services without the need for phone calls or manual processes.

  • Access to a digital medical card for quick identification at healthcare providers
  • Search for nearby hospitals, clinics, and pharmacies within the medical network
  • Track medical approval requests in real time
  • View medical coverage details and available services
  • Receive notifications and updates related to healthcare services
  • Direct access to support services when assistance is needed

The application is designed to make healthcare access simpler, faster, and more convenient for members.

IQ-Health Portal System

IQ-Health Portal System

The Vendor Portal is a dedicated online platform that enables hospitals, clinics, and pharmacies within Al Mashreq Medical Care network to manage their interactions with greater efficiency. Through this portal, healthcare providers can submit medical approvals, upload claims, and track the status of their requests without relying on manual processes or lengthy communication channels.

  • Submission and tracking of medical approval requests
  • Electronic claims submission and management
  • Real-time visibility of claim status and review process
  • Simplified communication and data exchange with Al Mashreq teams
  • Reduced paperwork and faster operational workflows

The portal is designed to enhance operational efficiency for healthcare providers while ensuring faster service delivery and better coordination across the healthcare network.

Insurer Module

Insurer Module

The Insurer Module is designed to provide insurance partners with a transparent and efficient way to monitor and manage healthcare operations handled by Al Mashreq Medical Care. Through this dedicated platform, insurance companies can access real-time information about medical services provided to members, review approvals, and monitor claims activity with greater clarity and control.

  • Real-time visibility of medical approvals and requests
  • Access to claims data and detailed reports
  • Insights into healthcare utilization trends
  • Improved transparency in medical cost management
  • Streamlined data exchange and coordination between the insurer and the healthcare administrator

This module enables insurers to achieve better oversight, faster claims management, and data-driven decision making.