Phone : 15581
One of Al-Mashreq Medical Care's main initiatives is management of its clients' medical programs. In this scenario, Benefits to customers include:
Taking advantage of Al-Mashreq Medical Care's vendor discounts for their services.
Customer services offers accurate consultations and approvals management to subscribers at a reasonable cost and follows up around the clock.
The medical department of Al-Mashreq assists in the selection of the most appropriate methods for each case by drawing on the knowledge of its consultants.
Al-Mashreq medical care uses IQ-Health Portal in pharmacies, laboratories, radiology centres, and so on, allowing subscribers to receive service in minutes.
Using Al-Mashreq medical care mobile app (IQ-Health Mobile App.) which allows subscribers to communicate and acquire services in the most convenient way possible.
Through the client's table of benefits or those pre-determined by insurance companies with Al-Mashreq Medical Care contracts (Misr Insurance, Delta Insurance, Wethaq Insurance, and so on). This system is distinguished by the consistency of client payments in the form of agreed-upon quarterly or monthly installments in exchange for its employees receiving a set of benefits on a regular basis. Throughout the contract period, Al- Mashreq give its customers an account on IQ-Health Glass-Door firmware to track their consumption as well as other statistics about the treatment process, allowing them to check their balances accurately.
Thanks to a prominent medical and administrative staff led by Prof. Dr. Mohamed Ali Sharif, former Dean of Nasser Institute and former medical attaché to Egypt in Yemen, Al-Mashreq Medical Care is a pioneer in the field of care for medical tourism for patients from Africa and Asia. We provide medical consultations via a variety of communication channels in order to estimate the cost of incoming cases. Private ambulances with highly skilled personnel to receive patients, prestigious central housing near important medical entities, Al-Mashreq expert visits and follow-ups to the residence when necessary for delegates to withdraw samples or accompany patients during the treatment period are all available.
The Al-Mashreq Care Card entitles its holder to a discount on the prices of services provided by a variety of service providers.
It's a prepaid card.
A network of 2000 medical service providers offering special discounts on many specialties (doctors, hospitals, pharmacies, laboratories, radiology, optical centres, and physiotherapy centers). These reductions range from 10% to 50%.
Customer service team support card holders.
The mobile app assists in identifying medical authorities that provide discounts and their rates.
It is an application designed for persons who has no medical care. Registration in the application, is made in exchange for an annual subscription, whether for an individual or for a family, and enjoying the discounts granted which reaches more than 60% in some specialties. After completing registration, the subscriber can send medical recommendations to Al-Mashreq customer service via the application, who will then send an SMS message to the subscriber with the value of those services, and they can pay via Fawry Service.